Launch Directory/AI Agents/Hone launches Engines
Hone launches Engines

Hone launches Engines · Launch Video Breakdown: Hook, Pacing & Motion Design

Today Hone launches Engines: AI that owns business outcomes. Chatbots give answers. Agents do tasks. Engines deliver outcomes, and we hold them responsible for creating real value, measured in actual

AI AgentsSeries A / GrowthOctober 10, 2026@hone
0:00 · The Hook · Introducing Engines: AI that owns business outcomes
0:00 / 0:00

Scene-by-scene timeline & spoken transcript

  1. The Hook

    Introducing Engines: AI that owns business outcomes

    “Today Hone launches Engines: AI that owns business outcomes.”

    On screen
    Introducing Engines
    Camera
    Static shot on a dark background with radial lines emanating from the center.
    Motion
    Text fade-in with subtle radial line animation, creating a sense of depth and focus.
  2. Problem Agitation

    The Limitations of Chatbots and Agents

    “Chatbots give answers. Agents do tasks. Engines deliver outcomes, and we hold them responsible for creating real value, measured in actual economic growth.”

    On screen
    Engines own outcomes An Engine Learns how you work Gets to work Tracks the results Adapts
    Camera
    Medium shot of the presenter, occasionally transitioning to a split screen with animated text and diagrams.
    Motion
    Split-screen reveal, animated bullet points with line connections, and a subtle camera zoom on the presenter for emphasis.
  3. Product Reveal

    Hone Engines in Action: Customer Success & Account Management

    “(No spoken dialogue — The audio features a consistent, driving electronic score with a strong sub-bass presence throughout. Pizzicato synths and subtle percussive elements create a sense of urgency and precision. High-energy audio transitions, including risers and sweeps, are used to punctuate key points and build anticipation. Sub-bass drops and impacts provide emphasis during significant statements or transitions. The overall sound design is clean, modern, and designed to underscore the technological and forward-thinking nature of the product being described.)”

    On screen
    New engine - Hone app.hone.com/lobby-system/engines/new Outcome Role Owns Success Sign-off Specifics Routine Systems What outcome should this engine own? I'll ask a few questions, then connect to your systems. Retaining and growing 400 strategic enterprise accounts What's its role? Select an answer Strategic account manager Renewals specialist Support escalation lead What does it own? Select an answer Renews and expansion across 400 strategic accounts Maya Reyes Head of Customer Success Renewals only Support escalations for top accounts Reply to Hone. Select an answer Net revenue retention above 10% Gross retention above 95% Expansion pipeline from existing accounts What needs sign-off? Select an answer Anything a customer will see Only pricing and contract changes Nothing, I'll review afterward One thing only your team knows: when a strategic account has an open P1, who should I loop in? Maya Reyes Head of Customer Success Done for anything over $250K ARR, otherwise the account owner Here's a routine I'd run for that, in Teams, where your team already talks: P1 escalations When a strategic account has an open P1, post to CS Slack/Teams Team: Dana for accounts over $250K ARR, otherwise the account owner Includes the account owner and renewal date Follows up daily until the P1 closes Routine added Maya Reyes Head of Customer Success app.hone.com/lobby-system/strategic-accounts/brain Brain - Strategic Accounts Brain Bootstrapping Knowledge Traces Files Sources 6 Records read 1,319 Ingest 1,319 docs - 748min Map entities 400 done - 489min - 3,203 waiting Memories Free for Agents Free for Evols Free for Code Free for Salesforce 1,234 CRM accounts, opportunities, leads... Snowflake 1,234 Usage tables, Seats, Events, Net... Zendesk 1,234 CSM tickets, PSAs, escalations, C... Teams 1,234 CSM Slack, Renewals and BI re... Gmail 1,234 All days, Your team's customer th... Learn guardrails 8 done - 489min - 3,203 waiting Clarify with operator 8 done - 378min - 3,203 waiting Activity 2 #184 Subagents #184 Observation Sources 6 readers, one per connected source Read 214 accounts, renewals, expansions and pricing history Share knowledge - Brain - Hone Brain Bootstrapping Knowledge Traces Files Memory 5 Skills 3 Workflows 8 Agents 1 Globex renews in Q4 on custom forms New accounts/globex Updated just now Initech preps annual to calls New accounts/initech Updated just now Brigwell's CFO joins every QBR accounts/brigwell Updated 4m ago Hoall's champion left in May accounts/hoall Updated 3m ago Halcyon renews in 30 days accounts/halcyon Updated 2m ago Skills 3 Renewed risk triage New skills/renewal-risk Updated just now Discount policy check skills/discount-policy Updated 5m ago Champion change skills/champion-change Updated 3m ago Workflows 8 Agents 1 Account researcher On demand P1s before expansion, 10% discount cap P1s before expansion, 10% discount c... Lead with open P1 tickets before pitching any expansion. Never discount over 10% without me. Strategic Accounts Got it. Both are now ready. I have to pass: lead with open P1 tickets before any expansion, and anything over 10% discount comes to you. 2 evols added Message Strategic Accounts Strategic Accounts - Hone Latest Pulling commercial history. Thursday, November 19 Priya Shah - Google Calendar 12 PM 1 PM QBR prep - Acme Internal 2 PM Expansion review - Northwind Dana Lee, Priya Shah - Google Meet Proposal 3 PM Northwind expansion proposal Drafted by Strategic Accounts - 6 pages 4 PM Week 1 Week 2 Week 3 Koby Systems # northwind-expansion Find a conversation... Home Threads Huddles Recap Drafts & sent Directories Channels # general # cs-strategic # northwind-expansion # renewals # draft-notes Strategic Accounts Sam Ortiz Dana Lee Leo Park Ravi Khah Mia Chen Messages Add canvas Files & links + Huddle Northwind Logistics, expansion review Thursday. Strategic Accounts runs this channel. Today Strategic Accounts 9:02 AM @Dana Lee your brief for the Northwind expansion is ready, with a draft note to their new VP. Northwind expansion brief Canvas Draft: note to the new VP Canvas Message #northwind-expansion Week 4 Latest Things are running smoothly. No asks from you. Outcome Net revenue retention 107.9% +3.8 pts since the engine went live Engine live Goal 110% Noticing customer churn 9 renewals at risk $2.9M expansion pipeline 5 saves this quarter
    Camera
    Dynamic screen recordings of the product UI, showcasing various features and workflows. Occasional split-screen with the presenter.
    Motion
    Seamless UI animations, data visualization with animated graphs, and a 'loading' animation with radiating lines. Text highlights and pop-ups guide the viewer through the interface.
  4. Feature Teaser

    Under the Hood: Advanced AI Principles

    “(No spoken dialogue — The audio features a consistent, driving electronic score with a strong sub-bass presence throughout. Pizzicato synths and subtle percussive elements create a sense of urgency and precision. High-energy audio transitions, including risers and sweeps, are used to punctuate key points and build anticipation. Sub-bass drops and impacts provide emphasis during significant statements or transitions. The overall sound design is clean, modern, and designed to underscore the technological and forward-thinking nature of the product being described.)”

    On screen
    Under the hood 01 Self-modifying harnesses 02 Long-horizon credit assignment Engines live with customers Product and customer delivery
    Camera
    Split-screen with the presenter and animated text overlays highlighting key technical features. Transitions to a full-screen abstract animation.
    Motion
    Numbered list animation with text reveals, a 'Pac-Man' like abstract animation symbolizing interaction, and a final full-screen abstract animation with a green circle and white rectangle.
  5. Call to Action

    The Future of AI: Delivering Real Outcomes

    “(No spoken dialogue — The audio features a consistent, driving electronic score with a strong sub-bass presence throughout. Pizzicato synths and subtle percussive elements create a sense of urgency and precision. High-energy audio transitions, including risers and sweeps, are used to punctuate key points and build anticipation. Sub-bass drops and impacts provide emphasis during significant statements or transitions. The overall sound design is clean, modern, and designed to underscore the technological and forward-thinking nature of the product being described.)”

    On screen
    (No on-screen text)
    Camera
    Full-screen abstract animation with a green circle and white rectangle, then a return to the presenter.
    Motion
    Abstract shape animation with a clean, modern aesthetic, followed by a direct address from the presenter, reinforcing the product's value proposition.

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