Decagon AI

Decagon AI · Launch Video Breakdown: Hook, Pacing & Motion Design

AI agents for concierge customer experiences

AI AgentsProductionSeptember 9, 2026@DecagonAI
0:00 · The Hook · Autopilot Introduction
0:00 / 0:00

Scene-by-scene timeline & spoken transcript

  1. The Hook

    Autopilot Introduction

    “I'm Bihan, and I'm excited to walk you through the newest Autopilot features. An agent that improves itself is only as good as the guidance behind it. And getting that right at enterprise scale is what lets teams move quickly and stay in control of every change.”

    On screen
    Bihan Jiang Decagon // Director of Product
    Camera
    Static medium shot with natural daylight office background
    Motion
    Lower third title card fade-in and smooth hold
  2. Product Reveal

    Steering with Vault & Context Files

    “Steering starts with our Vault. One governed place for every team in your business to store the guidance that Duet needs. A context file orients Duet before it acts, so guidelines, tone, naming conventions are all written down with version history and an audit trail.”

    On screen
    Duet Vault Team vault AGENTS.md Q3 QBR - Top 5 CSAT Categories (Past 5 Weeks)
    Camera
    Screen capture UI with split-pane layout and cursor navigation
    Motion
    UI view switching, data chart rendering, and markdown file preview
  3. Feature Teaser

    Connectors & External SOP Integration

    “Context can live in hundreds of different places, and connectors pull it straight from where it already exists, in places like Notion. So Duet can always work from the current version of your SOPs.”

    On screen
    SimplePay Customer SOPs Connect with Notion MCP
    Camera
    Direct UI view transitions into Notion database and modal overlay
    Motion
    Modal pop-up animation and external workspace authorization flow
  4. Feature Teaser

    Autopilot Multi-Metric Evaluation

    “Once Duet has that context, it can improve your agent in a dozen valid ways. You can now decide which outcome should win: so deflection, CSAT, handle time, or a metric that your team defines.”

    On screen
    Autopilot Needs review | Accepted | Closed | Runs
    Camera
    UI dashboard tab switching and filter interaction
    Motion
    Tab selection state transition and list item filtering
  5. Call to Action

    Closing Remarks & Decagon Outro

    “So if you're curious to see how self-improving agents can improve your customer experiences, we would love to talk.”

    On screen
    Decagon
    Camera
    Static medium shot cut back to presenter, cut to clean white screen for logo lockup
    Motion
    Geometric vector morph into isometric Decagon logo lockup

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